Senior Technical Writer

Spotware Systems is looking for a Senior Technical Writer to join our growing Content & Education Team. Our ideal candidate is a skilled and detail-focused writer with an AI-augmented mindset, capable of creating clear documentation for complex products, maintaining help portals, automating workflows, streamlining content production and ensuring consistency across B2B/B2C materials.

Responsibilities

  • Creating high-quality documentation, including API guides, user manuals and how-tos, supported with UI snapshots.
  • Maintaining and improving help portals built with engines such as Docusaurus, MkDocs or similar. 
  • Working with basic repository flows and version control systems. 
  • Automating documentation workflows and accelerating content generation with AI tools.
  • Writing broader B2B/B2C materials, including product-based brochures and white papers.
  • Producing scripts and raw UI footage for product videos. 
  • Crafting comprehensive and fact-checked release notes. 
  • Ensuring consistent terminology, style and best practices across all products and materials. 

Requisitos

  • Evidence of creating comprehensive documentation for forex or finance products.
  • Experience in maintaining help portals running on popular documentation engines. 
  • Competence in working with version control systems and the docs-as-code approach.
  • Experience in integrating AI tools into daily workflows to improve productivity, quality and content delivery.
  • Evidence of crafting technology-intensive B2B/B2C materials.
  • Excellent writing skills, with strong knowledge of English grammar and instructional design. 
  • Responsiveness to feedback and ability to learn quickly. 

Condiciones

  • Competitive remuneration reflecting your skills, contribution, and experience.
  • Comprehensive private medical insurance for your peace of mind and well-being.
  • Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus.
  • Welcome Baby Bonus to celebrate life’s most joyful milestones.
  • Birthday Voucher to make your special day even brighter.
  • Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food.
  • Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized.
  • Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation.
  • Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives.
  • Greek language classes to help you adapt smoothly to local life and culture.