To de​liver an even hi​g​her level of cu​sto​mer su​pport on the cTra​der tra​ding pla​tform, we have par​t​ne​red up with Blin​ger.io, the om​ni​chan​nel so​lu​tion for cu​sto​mer co​mmu​ni​ca​tion. The pri​me plan of action is to in​te​g​ra​te cTra​der Live Chat with Blin​ger.io.

Blin​ger.io co​mbi​nes the most po​pu​lar me​ssa​ging apps and so​cial ne​twor​ks, allo​wing bro​kers to ma​na​ge all conver​sa​tions in one in​ter​fa​ce, whi​ch grea​tly improves their cu​sto​mer su​pport and provi​des their clien​ts with the pre​fer​red chan​nel of co​mmu​ni​ca​tion.

cTra​der has its own na​tive add-on Live Chat fea​tu​re for tra​ders to co​mmu​ni​ca​te with their bro​ker wi​thin the pla​tform. The in​te​g​ra​tion with Blin​ger.io will allow cTra​der Live Chat to be​co​me one of its chan​ne​ls. This way, bro​kers will be able to en​ga​ge with their clien​ts on cTra​der Live Chat di​re​ctly wi​thin the Blin​ger.io in​ter​fa​ce, whi​le clien​ts will get many more options to con​ta​ct their bro​kers.

This la​te​st deve​lo​pment of cTra​der co​mbi​nes the be​ne​fi​ts of cTra​der Live Chat, me​ssa​ging apps and so​cial ne​twor​ks, and is a ma​jor co​mpe​ti​tive advan​ta​ge for bro​kers who wish to offer exce​llent cu​sto​mer su​pport to their clien​ts, hen​ce fa​lling wi​thin our Tra​ders Fir​st™ approa​ch.

Laun​ch cTra​der