Client Support Manager (Chinese)

Spotware Systems Ltd is looking for a Client Support Manager to join our team and deal with our Chinese clients


  • Building relationships with company’s clients 
  • Executing the on-boarding of new clients
  • Collaborating with internal teams to address clients’ business needs
  • Ensuring both the company and clients adhere to contract terms
  • Advising clients on creating profitable processes
  • Promoting new features and add-ons to existing clients
  • Updating clients’ integration status in the database


  • University degree
  • At least 2 years of experience in the customer success field
  • Excellent command of English and Chinese
  • Experience of working in the finance sector
  • Experience dealing with trading platforms
  • Exceptional interpersonal skills and ability to work independently

We offer:

  • Competitive remuneration
  • Opportunities for professional growth
  • Private Health Insurance for you and your immediate family members as of 1st day of employment
  • Baby bonus €1000 (childbirth)
  • Birthday gift €100 (voucher)
  • 3 paid sick leave days
  • 21 annual leave days
  • Fully equipped office with daily fruits and pizzas on Thursdays

Apply for this position